Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

FBPOPR2070 Mapping and Delivery Guide
Apply quality systems and procedures

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency FBPOPR2070 - Apply quality systems and procedures
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to monitor quality of work outcomes to maintain and improve quality at work.This unit applies to individuals who work under general supervision and exercise limited autonomy. No occupational licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Monitor quality of work outcome
  • Identify quality requirements of work process
  • Inspect inputs to confirm capability to meet quality requirements
  • Conduct work to produce required outcomes
  • Monitor work processes to confirm quality of output and/or service
  • Adjust processes to maintain outputs within specification
       
Element: Participate in maintaining and improving quality at work
  • Monitor work area, materials, processes and product to ensure compliance with quality requirements and health and safety procedures
  • Conduct work in accordance with workplace environmental guidelines
  • Identify and report non-conformance in inputs, process, product and/or service according to workplace reporting requirements
  • Take corrective action within level of responsibility to maintain quality standards
  • Raise quality issues with designated personnel
  • Record quality data in accordance with workplace procedures
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify quality requirements of work process 
Inspect inputs to confirm capability to meet quality requirements 
Conduct work to produce required outcomes 
Monitor work processes to confirm quality of output and/or service 
Adjust processes to maintain outputs within specification 
Monitor work area, materials, processes and product to ensure compliance with quality requirements and health and safety procedures 
Conduct work in accordance with workplace environmental guidelines 
Identify and report non-conformance in inputs, process, product and/or service according to workplace reporting requirements 
Take corrective action within level of responsibility to maintain quality standards 
Raise quality issues with designated personnel 
Record quality data in accordance with workplace procedures 

Forms

Assessment Cover Sheet

FBPOPR2070 - Apply quality systems and procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FBPOPR2070 - Apply quality systems and procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: